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Advanced Analytics Dashboard

Track every metric that matters - delivery rates, engagement, ROI, and agent performance.

Advanced Analytics Dashboard

Measure What Matters

Stop guessing and start knowing. Our analytics dashboard gives you a clear view of your WhatsApp marketing performance. Track essential metrics like sent, delivered, read, and replied rates for every campaign. Monitor click-through rates on your links to understand what calls-to-action are working.

Analyze agent performance, conversation volume, and response times. By understanding your data, you can calculate the true ROI of your efforts, optimize your strategy, and make informed decisions that drive real business growth.

Report Types:

  • Open Conversations: View all currently active, unresolved conversations.
  • Conversation Traffic: Message volume over time with interactive charts.
  • Conversation by Agent: Breakdown of conversations handled by each team member.
  • Campaign Analytics: Sent, delivered, read, and failed counts with Google Maps visualization.
  • Credit Usage: Track credit consumption by action type over time.

Message Status Tracking:

Every message is tracked through its lifecycle: Scheduled → Sending → Sent → Delivered → Read. Failed messages are flagged for retry with detailed error information.

Key Benefits:

  • Campaign Tracking: Monitor delivery, read, and click-through rates.
  • Agent Performance: Track response times and conversation loads.
  • ROI Calculation: Get the data you need to prove the value of your campaigns.
  • Visual Reports: Charts, graphs, and maps for easy data interpretation.

Ready to Use This Feature?

Our experts are here to show you how Advanced Analytics Dashboard can transform your business communication.

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Frequently Asked Questions

What metrics can I track?
Track sent, delivered, read, and replied rates for every campaign. Monitor click-through rates, agent response times, conversation volume, credit usage, and campaign ROI.
Can I see message delivery status in real-time?
Yes. Every message is tracked through its lifecycle: Scheduled → Sending → Sent → Delivered → Read. Failed messages are flagged with error details for retry.
What types of reports are available?
Open Conversations (active chats), Conversation Traffic (volume over time), Conversation by Agent (team performance), Campaign Analytics (delivery metrics with Google Maps), and Credit Usage reports.
Can I export analytics data?
Yes. Export campaign data, conversation reports, and credit usage logs for further analysis in your preferred tools.