Team Inbox & Multi-Agent Collaboration

Collaborate to Deliver Exceptional Support

Say goodbye to passing a single phone around the office. Our multi-agent Team Inbox allows your entire team to manage customer conversations from a single WhatsApp number. Assign chats to specific agents, leave private internal notes for context, and see who is working on what in real-time.

This ensures fast, consistent, and efficient customer service. Resolve issues quicker, ensure no conversation falls through the cracks, and track team performance to continually improve your support quality.

Key Benefits:

• Unified View: One inbox for all customer chats on a single number.
• Team Collaboration: Assign chats, add private notes, and manage agent access.
• Improved Response Time: Ensure every customer gets a fast and accurate response.