Automated Reminders
Reduce no-shows by 80% with smart appointment, payment, and event reminders.
Never Miss an Opportunity
Dramatically reduce no-show rates for appointments, webinars, and reservations. WACM.in lets you schedule and automate reminders to be sent via WhatsApp at the perfect time. Send a reminder 24 hours before and another 1 hour before an event to ensure maximum attendance.
This feature is also perfect for payment reminders, subscription renewals, or any time-sensitive update. Keep your customers informed and engaged, improving their experience and protecting your revenue.
Reminder Types:
- Appointment Reminders: Automated alerts before scheduled appointments.
- Payment Reminders: Notify customers about upcoming or overdue payments.
- Subscription Renewals: Alert before subscription expiry for renewals.
- Event Notifications: Webinar, workshop, or event reminders.
- Order Updates: Shipping confirmations and delivery notifications.
- Follow-Up Sequences: Multi-step reminder campaigns with delays.
Scheduling Options:
Use the Flow Builder's delay nodes to create timed reminder sequences. Schedule messages for specific dates/times or set relative delays (e.g., "send 2 hours before appointment"). The queue system handles batch processing for large-scale reminder campaigns.
Key Benefits:
- Reduce No-Shows: Automate appointment and event reminders.
- Improve Collections: Send timely payment and subscription renewal alerts.
- Fully Automated: Set it up once and let the system do the work.
- Higher Engagement: WhatsApp reminders have 98% open rates vs 20% for email.
Get started with Automated Reminders
- Confirm access. Make sure your WACM plan and team role include this capability.
- Configure the workflow. Open the relevant WACM workspace, add the required business data, and set the rules or audience for your use case.
- Test before launch. Run a controlled test with a real contact or order, review the result, then publish your workflow.
Frequently asked questions
How much can reminders reduce no-shows?
Businesses typically see a 70-80% reduction in no-shows. WhatsApp reminders have 98% open rates compared to 20% for email, making them significantly more effective.
What types of reminders can I send?
Appointment reminders, payment reminders, subscription renewal alerts, event notifications, shipping confirmations, delivery notifications, and multi-step follow-up sequences.
Can I schedule multiple reminders for one event?
Yes. Use the Flow Builder's delay nodes to create timed sequences. For example, send a reminder 24 hours before and another 1 hour before an appointment.
Are reminders automated or manual?
Fully automated. Set up the reminder rules once and the system sends them at the right time. No manual intervention required.
Need help setting this up?
Our team can help you plan the right WACM workflow.