Industry workflows
Explore practical customer-communication journeys for the industries WACM supports, then choose the features that match your process.
For agency teams
Help agency teams plan campaigns, organize audiences, coordinate replies, and connect WhatsApp activity to the client journey without losing ownership or context.
For dealer and service teams
Coordinate new-vehicle interest, test-drive requests, service reminders, and customer questions through structured WhatsApp workflows for sales and service teams.
For online stores
Connect product discovery, order updates, customer questions, and payment workflows in a WhatsApp experience that fits how your store already sells.
For property teams
Give real-estate teams a structured way to capture property interest, route leads to the right agent, and follow up around site visits and customer questions.
For education teams
Bring course enquiries, admissions follow-ups, schedule reminders, and student questions into a more coordinated WhatsApp workflow for education teams.
For patient communication teams
Support appointment reminders, service updates, and non-clinical patient questions with a shared WhatsApp workspace and carefully reviewed automation paths.
For travel teams
Support travel enquiries, booking-related questions, pre-departure reminders, and in-trip assistance with organized WhatsApp conversations and workflows.
For direct-to-consumer teams
Coordinate product discovery, campaign follow-up, order communication, and customer retention journeys in a WhatsApp workspace designed for growing D2C teams.
For jewellery teams
Help jewellery teams respond to product enquiries, share relevant catalog information, coordinate appointments, and keep high-consideration customer conversations organized.
