Industry workflows
Explore practical customer-communication journeys for the industries WACM supports, then choose the features that match your process.
For agency teams
Help agency teams plan campaigns, organize audiences, coordinate replies, and connect WhatsApp activity to the client journey without losing ownership or context.
For dealer and service teams
Coordinate new-vehicle interest, test-drive requests, service reminders, and customer questions through structured WhatsApp workflows for sales and service teams.
For online stores
Connect product discovery, order updates, customer questions, and payment workflows in a WhatsApp experience that fits how your store already sells.
For property teams
Give real-estate teams a structured way to capture property interest, route leads to the right agent, and follow up around site visits and customer questions.
For education teams
Bring course enquiries, admissions follow-ups, schedule reminders, and student questions into a more coordinated WhatsApp workflow for education teams.
For patient communication teams
Support appointment reminders, service updates, and non-clinical patient questions with a shared WhatsApp workspace and carefully reviewed automation paths.
For travel teams
Support travel enquiries, booking-related questions, pre-departure reminders, and in-trip assistance with organized WhatsApp conversations and workflows.
For direct-to-consumer teams
Coordinate product discovery, campaign follow-up, order communication, and customer retention journeys in a WhatsApp workspace designed for growing D2C teams.
For jewellery teams
Help jewellery teams respond to product enquiries, share relevant catalog information, coordinate appointments, and keep high-consideration customer conversations organized.
For banking & finance teams
Help financial institutions and fintechs send secure alerts, collect documents, coordinate loan approvals, and provide instant customer support through WhatsApp.
For courier & logistics teams
Coordinate dispatch alerts, real-time tracking updates, delivery rescheduling, and driver-to-customer communication seamlessly on WhatsApp.
For tech & SaaS teams
Help SaaS teams automate user onboarding sequences, send subscription billing reminders, boost webinar attendance, and provide premium B2B support via WhatsApp.
For hotels & hospitality teams
Help hotels and hospitality teams manage booking confirmations, pre-arrival check-ins, room service requests, and post-stay reviews through instant WhatsApp conversations.
For manufacturing & supply teams
Help manufacturing businesses coordinate with distributors, share automated production updates, send catalog brochures, and handle bulk order queries directly on WhatsApp.
For NGOs & charity teams
Empower non-profits to run WhatsApp fundraising campaigns, send transparent impact updates to donors, and coordinate large-scale volunteer networks effortlessly.
For fitness & wellness teams
Help fitness centers automate class schedules, manage membership renewals, send personalized diet plans, and provide instant member support via WhatsApp.
For restaurants & cloud kitchens
Help restaurants and cloud kitchens bypass expensive aggregator fees by enabling direct food ordering, table reservations, and digital menus directly on WhatsApp.
For recruiters & HR teams
Help recruitment agencies and HR teams automate initial candidate screening, schedule interviews instantly, and send urgent internal employee updates via WhatsApp.
For salons & local businesses
Help salons, spas, and local service providers manage appointment bookings, send automated reminders, provide quick quotes, and build client loyalty on WhatsApp.
For event organizers & venues
Help event organizers and entertainment venues sell tickets, broadcast schedule changes, coordinate VIP guests, and provide real-time support on WhatsApp.
For edtech & course creators
Help online creators, tutors, and EdTech platforms drive webinar attendance, sell courses, and manage student communities seamlessly via WhatsApp.
For agritech & farming platforms
Empower AgriTech companies to deliver real-time weather alerts, local mandi prices, agronomy advice, and sell agricultural inputs directly via WhatsApp.
For wholesalers & distributors
Help wholesale traders, distributors, and stockists automate bulk order collection, broadcast daily inventory lists, and manage payment ledgers on WhatsApp.
For civic bodies & municipalities
Empower government bodies, municipalities, and public utilities to deliver emergency alerts, automate grievance ticketing, and simplify bill payments via WhatsApp.
