WhatsApp Cloud API Setup

Prerequisites

Start with WACM Embedded Signup in WhatsApp setup when available. The steps below describe a manual Cloud API connection; use the callback URL and credentials shown in your workspace.

Step 1: Create a Facebook App

1. 1. Go to developers.facebook.com
2. 2. Click "Create App" → Select "Business" type
3. 3. Fill in app details and create
4. 4. Add "WhatsApp" product to your app from the dashboard

Step 2: Get Your Credentials

Collect these values from your Meta Developer Console:

Step 3: Configure in WACM Dashboard

Navigate to Settings → WhatsApp API in your WACM dashboard and enter the credentials:

{
  "whatsapp_permanent_access_token": "EAA...",
  "whatsapp_phone_number_id": "1234567890",
  "whatsapp_business_account_id": "9876543210",
  "facebook_app_id": "111222333444",
  "facebook_app_secret": "your_app_secret_here"
}

Step 4: Configure Webhook

Set up your webhook URL in the Meta Developer Console to receive incoming messages:

https://app.wacm.in/webhook/wpbox/receive/{your_webhook_token}

Subscribe to Webhook Events

Make sure to subscribe to these events:

• messages - Receive incoming messages
• message_template_status_update - Template status changes

Step 5: Test Your Connection

Send a test message to verify everything is working:

curl -X POST "https://app.wacm.in/api/v1/messages/text" \
  -H "Authorization: Bearer YOUR_API_TOKEN" \
  -H "Content-Type: application/json" \
  -d '{
    "phone": "+919876543210",
    "message": "Test message from WACM!"
  }'