AI Chat Translation

Communicate in Any Language

Serve customers across India and beyond with automatic chat translation. When a customer messages in Hindi, Tamil, or any language, your agents see the message in their preferred language. Replies are translated back to the customer's language automatically.

Our AI also provides chat summaries, style analysis, and Q&A capabilities to help agents understand customer sentiment and respond more effectively. Perfect for businesses serving multilingual markets.

Translation Features:

• Real-Time Translation: Automatic bidirectional message translation.
• Multi-Language Support: 100+ languages including Hindi, Tamil, Bengali, Marathi.
• Original Message Preservation: View both translated and original messages.
• Language Detection: Auto-detect customer's language from messages.
• Agent Preference: Each agent sets their preferred display language.
• Contact Preference: Store each contact's preferred language for replies.

AI Capabilities:

• Chat Summary: Get instant summaries of long conversations.
• Style Analysis: Understand customer communication style and tone.
• Q&A: Ask AI questions about the conversation context.
• Sentiment Analysis: Detect customer mood and emotional state.

Key Benefits:

• Real-Time Translation: Automatic message translation in both directions.
• Multi-Language Support: Works with Hindi, Tamil, Bengali, and 100+ languages.
• AI Chat Summary: Get instant summaries of long conversations.
• Sentiment Analysis: Understand customer mood and respond appropriately.