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Commerce & Payment Lifecycle

Generate payment links via AI flows, automate subscription billing, and track every transaction.

Commerce & Payment Lifecycle

Complete Payment Management Inside WhatsApp

The Commerce module transforms WACM.in from a messaging platform into a complete payment management system. Create Razorpay payment links directly from your AI flows, send them via WhatsApp, and automatically trigger workflows when payments are received.

With 7 event-driven trigger nodes, you can automate responses for payment received, payment failed, subscription activated/renewed/cancelled/expired, and refund processed. Every payment event carries rich data - amount, method, UPI VPA, bank details, fees, and more - available as flow variables.

Trigger Nodes:

  • Payment Received: Trigger when payment is successfully captured.
  • Payment Failed: Trigger when payment attempt fails.
  • Subscription Activated: Trigger when new subscription starts.
  • Subscription Renewed: Trigger on recurring subscription renewal.
  • Subscription Cancelled: Trigger when subscription is cancelled.
  • Subscription Expired: Trigger when subscription reaches end date.
  • Refund Processed: Trigger when refund is issued.

Security & Processing:

  • HMAC-SHA256 Verification: All webhook payloads are cryptographically verified.
  • Encrypted Secrets: API keys stored encrypted at rest.
  • Deduplication: Prevents duplicate processing of the same webhook event.
  • Retry Logic: Automatic retry for failed webhook deliveries.

Key Benefits:

  • AI Flow Payment Links: Generate and send payment links from visual flows.
  • 7 Trigger Nodes: Complete payment and subscription lifecycle coverage.
  • Secure Webhook Processing: HMAC verification, encryption, deduplication.
  • Rich Payment Variables: 30+ data points per payment event.
  • Auto Contact Creation: New payers automatically become CRM contacts.
  • Subscription Tracking: Full lifecycle management for recurring billing.

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Frequently Asked Questions

How do payment links work in WhatsApp?
Generate Razorpay payment links directly from your AI flows or manually, send them via WhatsApp, and customers click the link to complete payment. All without leaving the chat experience.
What payment events can trigger automations?
7 trigger nodes: Payment Received, Payment Failed, Subscription Activated, Subscription Renewed, Subscription Cancelled, Subscription Expired, and Refund Processed.
Is the payment webhook secure?
Yes. All webhooks are verified via HMAC-SHA256 cryptographic signatures. API keys are encrypted at rest, with deduplication and retry logic for reliable processing.
How much payment data is available in flows?
30+ data points per payment event including amount, method, UPI VPA, bank details, fees, tax, customer name, email, phone, and payment link URL.
Do new payers automatically become contacts?
Yes. When someone makes a payment, they're automatically created as a contact in your CRM with their payment details for future engagement.