For revenue & growth teams
Turn every WhatsApp chat into a checkout experience.
Help your revenue team capture sales instantly. Display digital catalogs, enable cart building, and securely collect payments without the customer ever leaving WhatsApp.
What your team can do
- Display rich product catalogs directly within the WhatsApp interface.
- Allow customers to browse items, select variants, and add to a native cart.
- Collect secure payments via native integrations or payment links.
A practical workflow
How to get started
Start with one focused customer moment, configure the workflow, and test it before rollout.
- 01
Sync your catalog
Connect your Shopify or WooCommerce store to automatically sync products to your WhatsApp Catalog.
- 02
Enable cart building
Allow customers to browse your digital storefront and build their order natively in chat.
- 03
Collect payments
Send a secure payment link or use native WhatsApp payments to finalize the transaction instantly.
Relevant capabilities
Explore the features behind this solution
Frequently asked questions
Can I sync my existing e-commerce store?
Yes, WACM integrates with platforms like Shopify and WooCommerce to automatically sync your inventory, pricing, and product images to WhatsApp.
How do customers pay on WhatsApp?
You can generate secure, dynamically-priced payment links (via Razorpay, Stripe, etc.) or utilize native in-chat payment features depending on your region.
Can I recover abandoned carts?
Absolutely. You can set up automated workflows to detect when a user adds items to a cart but drops off, triggering a reminder message with a direct checkout link.
See the right WhatsApp workflow for your business.
Book a conversation with the WACM team to review your current process and the features that support it.
Book a free demo