Keep every property inquiry moving toward the next conversation.

Qualify the inquiry

Use chatbots or forms to capture property interest, budget, location, and preferred contact details.

Route to the right agent

Assign conversations through the team inbox and keep the lead context visible.

Remind and re-engage

Create controlled reminders for site visits, document requests, and follow-up conversations.

Suggested use: Utility

Requested property update

Hi {{1}}, here are the latest details for the {{2}} property you asked about: {{3}}. Reply if you would like help with the next step.

Use only to answer an existing customer inquiry; do not add unrelated promotions.

Suggested use: Utility

Site visit reminder

Hi {{1}}, a reminder about your site visit for {{2}} on {{3}} at {{4}}. Reply if you need to reschedule.

Use for a confirmed or requested appointment and keep details accurate.

Suggested use: Marketing

Relevant property alert

Hi {{1}}, a new {{2}} property matching your stated interest is available. View details: {{3}}

Use only where your communication and consent process supports promotional property alerts.